If you change your mind after booking your programme and before starting it, you will be entitled to a full refund less an administration fee of £10.00.

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Understanding that things can change, if after starting your programme you find that it is no longer what you need and we can’t tailor it for your changing needs, a refund can be given. Note that the amount refunded will be based on the total paid less the number of coaching hours completed at the current coaching hour rate.

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Simply email: karen@compasshr.net to confirm you wish to cancel your programme and why.